NEW CANNABIS PRESCRIPTION FAQ (UPATED AUG 25)
- Yes. Starting August 1st, 2025, a valid medical prescription issued by a licensed physician affiliated with a licensed clinic is required for all cannabis flower purchases in Thailand.
- Yes. OG Stores are medically supported by Wonderland Clinic.
- You can receive a valid prescription in two ways:
- On-site Consultation: Consult a doctor in person if available. You can check the live doctor schedule or ask staff. Walk-ins welcome. Discount or free consultations may be available based on purchase amount.
- Telemedicine: Book an appointment via our online system and consult a doctor remotelyÂ
- All prescriptions are legally valid, medically supervised, and compliant with Thai law.
- Yes, when a doctor is present. You may also do a telemedicine session anytime, during working hours.
- Standard consultation: 400 THB
- Discounted: 200 THB with in-store purchase of 500–899 THB
- Free with in-store purchase of 900 THB or more
- Approximately 15 minutes per consultation (in-store or telemedicine).
- Thai National ID card or a valid foreign passport
- Copies or digital versions are accepted, but original documents are preferred.
- Yes. With a valid passport and prescription.
- Conditions include:
- Insomnia
- Loss of appetite
- Migraine
- Parkinson’s disease
- Sleep disorders
- Chronic pain (including cancer-related)
- Anxiety
- The doctor must clearly state the condition on Form PorThor.33.
- No. The doctor will assess your condition during the consultation.
- Yes. Prior use does not disqualify you. The doctor will assess your current medical condition and make a decision based on medical need.
- Yes. The doctor will evaluate your condition and review your current medications to determine suitability.
- No. Prescriptions are only issued to the person present with valid ID.
- You will receive a Cannabis Medical Card that records your prescription details and remaining balance.
- You may take a photo of the prescription paper, but the original must stay on file at the dispensary for one year, as required by law.
- Yes, but only if it was issued by Wonderland Clinic and has not yet been used at any other dispensary. The original prescription must remain on file at the first OG Retail location where it was filled, as required by Thai law. Prescriptions are not transferable to unrelated dispensaries.
- Up to 30 grams per 30-day prescription. You can buy in smaller amounts and return to purchase the remaining balance within that 30-day period.
- Yes. You may purchase up to 30 grams per month. Larger amounts may be prescribed if medically necessary and approved by the doctor with justification.
- You may schedule another consultation with the doctor, who will assess your condition. If medically justified, they may issue a new or extended prescription.
- Yes. As long as the prescription is within the 30-day period and there is remaining balance, you may return and purchase the rest.
- No problem. If your prescription was issued by Wonderland Clinic via any OG Retail dispensary location, we can access your records. Your balance and details are tracked through our system. A quick reassessment may be required.
- Yes. During your consultation, you can discuss preferences or past experiences, and the doctor will tailor the recommendation accordingly.
- Yes. We keep the original on file for one year as required by law. You will receive a medical card with your details.
- No. Only licensed doctors from Wonderland Clinic stationed in OG retail outlets may evaluate and issue prescriptions. Dispensary staff will guide and assist you with the process.
- Yes. Please give at least 1 hour notice before canceling or rescheduling.
- Yes. Use the booking link or ask store staff for help.
- Yes. You can:
- Register online
- Consult with a doctor via video call
- Receive a valid digital prescription through Wonderland Clinic
- A valid Thai ID or foreign passport is required. We cannot proceed without it.
- No. Prescriptions are personal and non-transferable.
- No. All sales are final.
- Full name
- ID/passport number
- Nationality
- Age
- Medical condition
- Dosage and quantity
- All data is securely stored and protected under Thai privacy law.
- Yes. All medical and personal data is kept confidential and used only for medical and legal compliance.
- Prescriptions show the issuing doctor’s medical license and clinic (Wonderland Clinic). The dispensary license is not required on the prescription under Thai law.
- PorThor.33: Medical cannabis prescription
- PorThor.28: Monthly usage report submitted to DTAM
- You must be 20 years or older to purchase cannabis. No exceptions allowed.
- No. Smoking or consuming cannabis on the premises is strictly prohibited.
- No. As of August 1, 2025, cannabis can only be purchased for approved medical conditions with a valid prescription.
- Currently, only cannabis flowers are available. The sale of edibles, extracts, or infused products is not permitted under current Thai law.
- We can look up your file and issue a replacement card after verifying your identity. Some locations may require a brief reassessment.
More Questions Answered
Is your cannabis tested?
All of our Cannabis is COA tested, ensuring safety and quality assurance. Take a detailed look into what exactly you are smoking strain by strain.
What is the private showroom?
Our Private showroom is found at OG House, where our warehouse is also located. A dedicated lounge awaits for previewing our premium products directly from the warehouse.
What do I need to bring with me as a first-time visitor?
Adult-use consumers visiting OG Surplus for the first time must provide a valid photo ID or passport to verify they are of legal age to purchase cannabis.
Can I try before I buy?
Yes, you can come to our showroom at OG house and review the strains before you buy. We also sell samples for people who want to try before buying a larger amount.
How can I access the OG Surplus menu?
Please contact us via either our Line, Whatsapp or Telegram for more information.
How to place an order?
- Contact us via our Line, Whatsapp or Telegram and send us the screenshot of your items with your desired quantity
- Please ensure the information is correct and is within operating hours before confirming your order
- Orders made outside of opening hours will be fulfilled on the next business day
- For any further questions please find the FAQ tab or feel free to contact us directly
Do you offer Free delivery?
Yes! Spend 2000 THB or more with delivery fees under 150 THB and get Free Delivery to your desired location.
How long does express delivery take?
Delivery should take no longer than 2 hours. However, please note delivery time may vary depending on location within Bangkok.
Do you ship to other provinces out of the Bangkok area?
We offer nationwide EMS delivery, pricing will be confirmed based on location.
Can I make a return if I am unsatisfied?
In the event that you are unsatisfied with your order, please contact us with the relevant information and we will get back to you as soon as possible.
- Photo of product
- Reasoning for return/exchange
- Customer name and phone number/contact
What are your operating hours?
Operating hours for delivery and private showroom appointment:
10am – 7pm
Monday – Friday
11am – 7pm
Saturday